Where your conversation data goes
Sussur runs transcription on your Mac. AI coaching uses a cloud model. These are separate steps, and the distinction matters when deciding which calls to use it on.
Audio is transcribed locally
The desktop app captures audio with macOS permissions and converts speech to text on your Mac. Audio is not uploaded for cloud transcription.
Text is sent for AI coaching
To generate coaching and reports, the app sends transcript text and relevant context to its AI provider through OpenRouter. Your account supplies managed access. You do not need to bring a provider API key.
Local transcription does not mean that the entire coaching process stays on your device. Review the privacy information before using the app with confidential material.
Call history and account data are different
Call history is stored locally on your Mac. Sussur also has an account system for email sign-in and credit usage. Deleting local call history and managing your account are separate actions.
See managing your data for the available controls. Do not assume deleting a local record deletes data already processed by a provider.
Before a sensitive call
Make sure your use of the app fits your organization's rules and that participants understand how the conversation will be processed. If you need information about a particular data requirement, contact the team.
The security page describes the data flow, and the privacy policy sets out the policy terms.